Privacy policy

1. Introduction

At Yello, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and mobile applications.

2. Information We Collect

• Personal Information: Name, email, phone number, and address.
• Ride Details: Pickup, drop-off, route history, and payment method.
• Device & Location Data: GPS location, IP address, and device details for ride tracking and app functionality.

3. How We Use Your Information

• To facilitate ride bookings and payments
• To improve user experience and offer support
• To comply with legal and regulatory requirements
• To send service-related updates and promotions (only with consent)

4. Sharing of Information

We may share your data with drivers, payment processors, or legal authorities if required. We never sell your personal data to third parties.

5. Data Security

We use encryption, secure servers, and access control to protect your data. However, no online system is 100% secure, and users are advised to use strong passwords and keep login info confidential.

6. Cookies & Tracking

We use cookies to analyze traffic and personalize content. You can manage cookie preferences in your browser settings.

7. Your Rights

You may request to view, update, or delete your personal data by contacting us at info@yello.bid.

8. Updates to This Policy

This policy may be updated occasionally. All changes will be posted on this page with the new effective date.

9. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us at:

• Email: info@yello.bid
• Address: Karachi, Pakistan